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Building workforce capability to support digital transformation

Written by: Eleanor Percival - 14th July 2025

The recent publication of the 10 Year Health Plan clearly highlights how health innovation can improve patient outcomes while reducing pressure on frontline staff. But what does this mean for healthcare professionals?

We know that using a new device or technology often means setting aside time to understand how it works and how it fits in care pathways. Time that frontline staff rarely have. That’s why programmes like our Digital Ambassadors Programme are so important. They support healthcare professionals to build the confidence and skills needed to lead digital transformation in their area.

Aimed at the healthcare workforce, the programme is designed to strengthen the digital innovation, transformation, and improvement skills of the workforce, covering a wide array of topics and features guest speakers who are experts in their respective fields. Each session provides a blend of real-world insights and theoretical knowledge on how to drive and facilitate the adoption of digital innovation and transformation within the realm of health and care.

You will hear from experts on governance and legislation, explore how technology can be used to create an environment that is accessible and inclusive for everyone, learn how to measure its impact and consider how digital innovation can help tackle inequalities in health.

While the programme primarily focuses on the role of digital innovation and the conditions for success, it also champions the vital importance of patient and public involvement, co-design, and the reduction of health inequalities in the process of safeguarding the future of healthcare services.

Since launching in 2023, the programme has supported four cohorts across West Yorkshire, with 145 participants completing the training. Due to its success, the programme has now been expanded across the North East and Yorkshire.

The course is free and open to individuals working within primary, secondary, social, and community care.

What participants told us

  • 89% of participants felt their awareness, skills, and confidence had increased after completing the programme.
  • 35.5% reported increased confidence in identifying barriers to change, with 96.8% feeling confident by the end of the programme.
  • 22.6% reported increased confidence in fostering a culture of innovation, with 79% reporting overall confidence in applying their learning.

Applications for  our next cohort are now open

If you are interested in joining please complete our online form by Wed 23 July.

If you have any questions, email us at eleanor.percival@healthinnovationyh.com

If you would like to find out more about our work, take a look at our latest Impact Report